Notation based on the Act on Specified Commercial Transactions

Name of Business

TCROSS Communication Co., Ltd.


Satoru Hashimoto, Representative Director

Address and Contact Information

NEOX Shinjuku Building 7F, 1-9-1 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan
TEL: 03-5341-4670 (10:00-19:00, Monday through Friday except Saturdays, Sundays, and holidays)

Product Pricing

Varies depending on the plan and product.
For details, please refer to the TCROSS NEWS plan details or the MEDiCO product list.

Fees other than Product Prices

Consumption tax, and communication fees for browsing the site, downloading content, and sending/receiving e-mails when making inquiries, etc.
Internet connection fees and other telecommunication fees must be paid separately by the customer (amounts are as specified by each service provider with which the customer has contracted).

Payment Method

Credit card payment (VISA, MasterCard)
We will charge your credit card company on the date of completion of the paid plan registration procedure or renewal.

Payment Deadline

Payment is due on the date of payment based on the membership agreement of each credit card company.
Please contact your credit card company to find out when your credit card company will debit your account.

Timing of Service Provision

Service is available as soon as you have purchased the product, approved your membership registration, and completed your subscription plan.

Cancellation and Refund of Fees

This service is not a service to which the cooling-off period stipulated in the Act on Specified Commercial Transactions applies. If you cancel during the contract period or do not use the service within the contract period, you will be charged until the expiration date of the contract. Please note that no refunds will be made for pro-rated amounts due to cancellation within the contract period, or for any difference due to downgrading of membership status, unless otherwise stipulated in the Terms and Conditions.


Content cannot be returned or exchanged unless otherwise specified in the Terms and Conditions.

Operating Environment

Microsoft Internet Explorer 11, Microsoft Edge, Mozilla Firefox latest version, Google Chrome latest version, Safari latest version
*All of these are limited to the Japanese-language version.
Please note that some contents may not be displayed properly when viewed using other browsers than those listed above.

Smartphone Browsers
iOS: iOS 9 or later, Safari latest version
Android: Android 6.0 or later, Google Chrome latest version
All browsers are limited to the Japanese version.
Please note that some contents may not display properly when viewed in environments other than those listed above.

E-mail Address for Sending Mail Order E-mail Ads